hi
I have a 4 way and a 2 way V pro smart dimmer. The 2 way disconnects every now and then, approx once a week. Restarting the power to this seems to fix it, til the next time.
The 4 way was always fine until recently. 1 of the dimmers has gone red in the supla app, and I can't even turn the light on manually. Red dot in the app, I've tried numerous restarts but still nothing happening. I've only had them a couple of months. nothing has changed, they were working fine. I've not changed bulbs, or anything else on the circuit.
I've tried the factory reset, holding for 15 seconds, but nothing. No blue flashing on the dimmer.
Is there anything else I can try, or is it dead?
Thanks for reading.
Varilight V Pro 4 way dimmer - 1 no longer working
Which firmware version do you have there?
Try updating to 2.8.55.
To do this:
1. Switch the dimmer to configuration mode by holding the knob for 5-6 sec.
2. Connect to the dimmer wifi network.
3. Go to http://192.168.4.1
4. Set "Firmware to YES"
5. Press "Save"
6. Press the knob
7. Wait 30-60 seconds.
To do this:
1. Switch the dimmer to configuration mode by holding the knob for 5-6 sec.
2. Connect to the dimmer wifi network.
3. Go to http://192.168.4.1
4. Set "Firmware to YES"
5. Press "Save"
6. Press the knob
7. Wait 30-60 seconds.
Thanks very much. Is it supposed to start flashing blue? The dimmer won’t even turn on the lights, so am concerned that it’s not working at all, therefore can’t even do the firmware update?
I can press for 5 seconds but no real indication that it is in configuration mode. And because there’s 4 on the switch, not sure I’d be connecting to the right dimmer?
Thanks for your help.
I can press for 5 seconds but no real indication that it is in configuration mode. And because there’s 4 on the switch, not sure I’d be connecting to the right dimmer?
Thanks for your help.
Disconnect power from the non-responsive dimmer and reconnect. If that doesn't work, contact the manufacturer.
Thing is, the 4 gang dimmer doesn't have Supla/WiFi onboard. What exactly is a dimmer?